We help logistics providers and shippers connect WMS, TMS, ERP, carriers and customers — and automate the manual work in between.
Warehouse · Transport · Visibility · Integration · AI
Warehouses, transport systems, carriers and customers each hold a piece of the picture. The work that matters — a late pickup, a short delivery, a customs hold, a disputed invoice — crosses all of them.
We build the software that connects them.
That means extending what you already run — WMS, TMS, ERP, carrier portals — not proposing another platform to replace it.
Logistics systems are optimized around the planned flow. The cost shows up when a shipment doesn't go according to plan.
One deviation from the plan. Here is what often happens next — without software that connects the dots.
The expensive part of logistics is rarely the shipment that arrives on time. It's the one that doesn't.
What happens in your operation when a shipment doesn't go according to plan? Tell us about it.
Built for road-freight operators, where requests arrive by email and can wait hours for a first answer. The front desk reads each one, understands it and answers within minutes — with people staying in charge.
The system extracts
Requests, email threads, extracted details, indicative price, drafted reply and audit trail in one place — no retyping into another system.
Replies are drafted in the sender's language from templates the operator approves, so wording stays consistent and on-brand.
Switch between shadow and live mode, manage the recipient allow-list, import the price list and review what the agent did.
Correct a misread request and reissue the reply, or recover a request that got stuck, without losing the history.
Missing details are asked for once. Lanes without a listed price get a clear "no price" instead of a guess.
Email first. The same core extends to further channels and to TMS, telematics and freight-exchange integrations.
The system never sends a final quote and never confirms an order. Dispatchers keep the decisions; the front desk removes the waiting and the retyping.
The same operational workflow, with and without a connecting layer between systems.
ERP Convex operational layer WMS / TMS / carriers / customer systems
Convex doesn't ask you to begin with a large transformation programme. We start with one workflow that creates disproportionate manual work, and prove value there first.
Understand one problematic logistics workflow: systems, people, carriers, data, manual steps, exceptions and delays.
Find where software can create the highest operational leverage — prioritized by business impact, frequency, feasibility and effort.
Build a focused solution around one high-value problem, integrated with your real systems and run first in shadow mode.
Once proven, extend from one workflow to a team, a warehouse or lane, and additional sites.
Show us one operational workflow that creates disproportionate manual work. Convex works with operations and IT to understand:
Convex is a boutique engineering consultancy, able to move from an ambiguous operational problem through discovery, architecture, implementation and production operation — with senior engineers involved throughout.
That includes production-grade systems, complex integration, modernization and observability — brought to bear on operations, not just customer-facing software.
If an important logistics process still depends on spreadsheets, email, carrier phone calls or people moving information between systems, we'd like to understand it.
30-minute exploratory conversation. No transformation programme. Start with one real workflow.
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